Computer Telephony

Computer Telephony is communication technology development which is supplied in South Africa by SmartVoice and which enables its' user to make voice recorders and record phone conversations with the use of specialised equipment developed with the main purpose of computer telephony. Computer telephony is a useful tool in the office as it provides the tool of making voice recordings by recording phone conversations over a computer by implementing computer telephony.

Digital phone recorders make voice recordings of digital lines and therefore it can be stated that computer telephony has advanced greatly with the development of the digital phone recorder by communication technology specialists. Computer telephony falls under the sector of call centre technology and communication technology and computer telephony can be useful in many various activities taking place under communication technology and computer telephony.

Computer telephony currently available in South Africa include the highly advanced digital phone recorder, phone conversation recorders and phone voice recorders. Computer telephony is one of the mostly highly advanced communication technologies available on the communication technology market today.